Effective Date: July 20, 2026
At MT Nutrition, we are committed to delivering your orders safely, efficiently, and on time. We understand that timely delivery is an important part of your shopping experience, and we work with trusted logistics partners to ensure your supplements reach you in the best possible condition.
Order Processing
All orders are processed after successful payment confirmation. Orders are typically processed within 1–2 business days, excluding Sundays and public holidays. During festive seasons, promotional campaigns, or periods of high order volume, processing times may be slightly extended. Our team works diligently to dispatch every order as quickly as possible while maintaining quality and accuracy.
Delivery Timeline
Estimated delivery timelines may vary depending on your location and courier partner availability.
- Metro Cities: 2–5 Business Days
- Tier 2 & Tier 3 Cities: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Please note that delivery timelines are estimates and may occasionally be affected by weather conditions, transportation disruptions, government restrictions, or unforeseen logistical challenges.
Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before payment confirmation. From time to time, MT Nutrition may offer free shipping promotions based on order value or ongoing campaigns.
Order Tracking
Once your order has been dispatched, you will receive an Email, SMS, or WhatsApp notification containing your shipment tracking number and courier details. You can use this information to monitor the status of your delivery in real time.
Failed Delivery Attempts
If the courier partner is unable to deliver your order due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us. Additional shipping charges may apply for re-dispatching the order.
Damaged Packages
If your package appears damaged or tampered with at the time of delivery, we recommend refusing the package whenever possible and contacting our customer support immediately with photographs of the package.
Contact Information
For shipping-related questions, please contact us:
MT Nutrition
Address: Shop No. 100, Gurgaon, Haryana – 122504
Phone: +91-7027 041 411
Email: mtnutritionscare@gmail.com
